{"id":688,"date":"2020-11-25T19:42:58","date_gmt":"2020-11-25T22:42:58","guid":{"rendered":"http:\/\/rgmti.com.br\/?page_id=688"},"modified":"2026-05-12T09:21:54","modified_gmt":"2026-05-12T12:21:54","slug":"contrato-de-suporte-nivel-1","status":"publish","type":"page","link":"https:\/\/rgmti.com.br\/?page_id=688","title":{"rendered":"N\u00edvel 1 &#8211; Suporte T\u00e9cnico Essencial"},"content":{"rendered":"\r\n<h3><strong>N\u00edvel 1 &#8211; Suporte T\u00e9cnico Essencial<\/strong><\/h3>\r\n<p class=\"wp-block-paragraph\">Este n\u00edvel \u00e9 voltado para empresas ou clientes que precisam de suporte b\u00e1sico para computadores, notebooks e redes simples. Ideal para pequenos neg\u00f3cios ou clientes com necessidades m\u00ednimas de TI.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h4><strong>Servi\u00e7os Inclu\u00eddos<\/strong>:<\/h4>\r\n<ul>\r\n<li>\r\n<h6><strong>Suporte T\u00e9cnico e Manuten\u00e7\u00e3o<\/strong>:<\/h6>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li>Suporte t\u00e9cnico local e remoto de segunda a sexta, das 8:00 \u00e0s 12:00 e das 13:00 \u00e0s 18:00.<\/li>\r\n<li>Manuten\u00e7\u00e3o preventiva e corretiva de computadores e notebooks (Troca de Hardware, Limpeza interna, Atualiza\u00e7\u00e3o de SO, Atualiza\u00e7\u00e3o de Drivers, Limpeza de arquivos, etc.).<\/li>\r\n<li>Instala\u00e7\u00e3o e configura\u00e7\u00e3o de sistemas operacionais (Windows, Linux) em computadores e notebooks.<\/li>\r\n<li>Instala\u00e7\u00e3o e configura\u00e7\u00e3o de software (antiv\u00edrus, programas essenciais).<\/li>\r\n<li>Configura\u00e7\u00e3o b\u00e1sica de equipamentos (computadores, monitores e impressoras).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li>\r\n<h6><strong>Infraestrutura de TI<\/strong>:<\/h6>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li>Planejamento e implementa\u00e7\u00e3o de redes locais para conectar computadores, impressoras e roteadores.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li>\r\n<h6><strong>Seguran\u00e7a da Informa\u00e7\u00e3o<\/strong>:<\/h6>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li>Implementa\u00e7\u00e3o de antiv\u00edrus para prote\u00e7\u00e3o de redes e dispositivos.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li>\r\n<h6><strong>Consultoria em TI<\/strong>:<\/h6>\r\n<\/li>\r\n<\/ul>\r\n<p>Avalia\u00e7\u00e3o das necessidades de TI da empresa e recomenda\u00e7\u00e3o de solu\u00e7\u00f5es (escolha de equipamentos e software).<\/p>\r\n<p>&nbsp;<\/p>\r\n<h4><strong>Modelo de Cobran\u00e7a<\/strong>:<\/h4>\r\n<p>Mensalidade fixa ou cobran\u00e7a por hora, dependendo do n\u00famero de atendimentos e da demanda.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/rgmti.com.br\/?page_id=709\"><strong>Ver mais<\/strong><\/a><\/p>\r\n<hr style=\"border: 0; height: 10px; background: #f9f9f9; width: 100vw; position: relative; left: 50%; right: 50%; margin: 20px -50vw 20px -50vw;\" \/>\r\n<h4 style=\"text-align: center;\"><strong>Clientes <\/strong><strong>que terceirizaram sua TI conosco<\/strong><\/h4>\r\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1587\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2025\/07\/clientes_ah.png\" alt=\"\" width=\"200\" height=\"100\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1585\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2025\/07\/clientes_cofer.png\" alt=\"\" width=\"200\" height=\"100\" \/>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1590\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2025\/07\/clientes_epg.png\" alt=\"\" width=\"200\" height=\"100\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1588\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2025\/07\/clientes_ea.png\" alt=\"\" width=\"200\" height=\"100\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1845\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2026\/05\/clientes_llktron.png\" alt=\"\" width=\"200\" height=\"100\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1586\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2025\/07\/clientes_nariclin.png\" alt=\"\" width=\"200\" height=\"100\" \/>\u00a0\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1589\" src=\"https:\/\/rgmti.com.br\/wp-content\/uploads\/2025\/07\/clientes_primar.png\" alt=\"\" width=\"200\" height=\"100\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>N\u00edvel 1 &#8211; Suporte T\u00e9cnico Essencial Este n\u00edvel \u00e9 voltado para empresas ou clientes que precisam de suporte b\u00e1sico para computadores, notebooks e redes simples. Ideal para pequenos neg\u00f3cios ou clientes com necessidades m\u00ednimas de TI. &nbsp; Servi\u00e7os Inclu\u00eddos: Suporte T\u00e9cnico e Manuten\u00e7\u00e3o: Suporte t\u00e9cnico local e remoto de segunda a sexta, das 8:00 \u00e0s 12:00 e das 13:00 \u00e0s 18:00. Manuten\u00e7\u00e3o preventiva e corretiva de computadores e notebooks (Troca de Hardware, Limpeza interna, Atualiza\u00e7\u00e3o de SO, Atualiza\u00e7\u00e3o de Drivers, Limpeza de arquivos, etc.). Instala\u00e7\u00e3o e configura\u00e7\u00e3o de sistemas operacionais (Windows, Linux) em computadores e notebooks. Instala\u00e7\u00e3o e configura\u00e7\u00e3o de software (antiv\u00edrus, programas essenciais). Configura\u00e7\u00e3o b\u00e1sica de equipamentos (computadores, monitores&hellip; <a class=\"read-more\" href=\"https:\/\/rgmti.com.br\/?page_id=688\">Leia Mais<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-688","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rgmti.com.br\/index.php?rest_route=\/wp\/v2\/pages\/688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rgmti.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rgmti.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rgmti.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rgmti.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=688"}],"version-history":[{"count":32,"href":"https:\/\/rgmti.com.br\/index.php?rest_route=\/wp\/v2\/pages\/688\/revisions"}],"predecessor-version":[{"id":1869,"href":"https:\/\/rgmti.com.br\/index.php?rest_route=\/wp\/v2\/pages\/688\/revisions\/1869"}],"wp:attachment":[{"href":"https:\/\/rgmti.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}